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Study Cases
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In this space, we share study cases on successful implementations, innovative solutions, challenges overcome, and lessons learned. Here you will find detailed examples of how we have helped various organizations achieve their goals by improving their processes and optimizing their operations with our technological solutions.

Cases

MUNICIPALITY OF PANAMA
Transforming Citizen Services in Panama with an Omnichannel Contact Center.

NATIONAL BANK OF PANAMA (BNP)
Financial Optimization: Contact Center, Data Lake, and Dashboards for BNP

AMBER ALERT
Technology for Security: Ari and the Amber Alert App in Action

MUNICIPALITY OF LA CHORRERA
Smart Management: ARI as the Engine of Innovation in La Chorrera

INADEH
Knowledge Automation: Implementation of Q&A Bot and TX Help at INADEH

NATIONAL CIVIL PROTECTION SYSTEM (SINAPROC)
Prevention and Rapid Response: Early Warning System (SAT) in the Juan Díaz River Basin

MUNICIPAL MAYOR’S OFFICE OF THE CENTRAL DISTRICT: TEGUCIGALPA
Digital Management in Tegucigalpa: Transformation with ARI

MUNICIPALITY OF MANAGUA
Public Efficiency: Implementation of ARI in the Municipality of Managua

NATIONAL INSTITUTE OF AQUEDUCTS AND SEWERAGE (IDAAN)
Innovation in Water Resources: IDAAN - Agbar Success Story
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